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The parallel printer can not be detected by the system when connected with the UTP (USB to Parallel) dongle - ThinkCentre M92, M92p
Symptom

The parallel printer can not be detected by the system when connected with the UTP (USB to Parallel) dongle, but can be used normally after installing the printer driver manually.

The user experiences this occurrence when the following steps are performed:

  1. Connect the parallel printer to the system's USB ports with the UTP (USB to Parallel) dongle.
  2. The parallel printer can not be detected by the system.
Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkCentre M92, M92p

Applies To:

  • Microsoft Windows 7
  • Microsoft Windows XP
Solution

None.  Do not replace any hardware for this issue.

Workaround
  1. Connect the parallel printer to the system's USB ports with the UTP (USB to Parallel) dongle.
  2. Insert the printer driver disk that printer attached into the system's DVD drive.
  3. Run the disk and select the printer driver install item to run.
  4. The printer can be used normally.


If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
AvailableWorldwide
Alias ID : SF12-D0043
Document ID : HT073745
Legacy Document ID : SF12-D0043
Last Updated :
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