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SMBus controller cannot be detected properly

Symptom:

Windows does not recognize the SMBus controller.

Device Manager shows a yellow question mark for the SMBus controller.

Device Manager lists the SMBus controller under Other Devices.

AFFECTED CONFIGURATIONS:

The above symptom may occur on the following systems :

All Idea Laptops

Under the following operating system:

Microsoft Windows XP

SOLUTION:

Download and run the Intel® Chipset Software Installation Utility:

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Chipsets&ProductLine=Chipset+Software&ProductProduct=Intel%c2%ae+Chipset+Software+Installation+Utility

This will install the chipset INF files so that Windows properly recognizes the chipset's built-in SMBus controller.

TRADEMARKS:

Lenovo, Lenovo 3000, IdeaCentre and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Intel is trademarks of Intel Corporation in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.

Document ID:

IN20100524-006

Last modified:

2010-05-24



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Alias ID : IN20100524-006
Document ID : HT071840
Legacy Document ID : IN20100524-006
Last Updated : 16 May 2014
Copyright © Lenovo 2013, all rights reserved
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