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IdeaPad Tablet K1 cannot connect to Synchronization Software in some PCs
Statement Description

This article is about IdeaPad Tablet K1 cannot connect to Synchronization Software in some PCs.

 

Affected Configurations

The above symptom may occur on the following systems:

  • IdeaPad Tablet K1

 

Solution

For some PCs, IdeaPad Tablet K1 cannot connect to Synchronization Software through USB cable.

When you encounter the similar case, you could try to take the following steps to solve this problem.

 

1. Make some configuration in IdeaPad Tablet K1:

Go to “Settings”, choose “Applications”, and then go to “Development”.

Make sure that the “USB debugging” has been checked, as Fig.1 shows.

 

 

Fig.1

 

2. Plug USB cable into PC, as Fig.2 shows.

 

 

Fig.2

 

3. Some actions in “Device manager” in PC.

Open “Device manager” in PC, you can see “Portable Devices-K1”, as Fig.3 shows.

 

 

Fig.3

 

Right-click “K1”, choose “uninstall”, and this device will disappear.

Right-click any items in “Device manager”, and then choose “scan for hardware changes”. Two devices will appear, as Fig.4 shows.

 

 

Fig.4

 

4. Open Synchronization Software, and click “Refresh”. “IdeaPad Tablet K1” will appear in Synchronization Software, as Fig.5 shows.

 

 

Fig.5

 

Note



(1) Lenovo is not responsible for any loss of, or damage to, your data. Please make sure you have duly backed up any data contained in the product/system before calling the support center or doing any suggested operation.

(2) Software support does not include:

Third-party Applications : If you need help with third-party application support, please contact the developer directly.

 

 



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

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Alias ID : IN20110929-001
Document ID : HT062004
Legacy Document ID : IN20110929-001
Last Updated :
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