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Wake-On-Lan (WOL) does not work with the ME Power Package set to 1, 2, or 4 - ThinkCentre M58, M58p

WOL function does not work even though BIOS and Operating System settings are correctly set.

Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkCentre M58, M58p

Do not replace any hardware.

The user should perform the following:

  • Download the update tool, fw5.2.50.1039.exe, from the support website at the following URL:
  • Run fw5.2.50.1039.exe in Windows.  In Vista, if the "User Account Control" window appears, please select "Allow".  The update will take several minutes to complete.
  • After the update is complete, turn the system off and disconnect the power cord for at least 15 seconds.

Do not replace any hardware.

The Intel Management Engine (ME) controls the Ethernet function.  With the ME Power Policy set to Power Package 1, 2, or 4, the ME will be set to an inactive status when the system is in S4 (Hibernate/Sleep)or S5 (OFF) modes, so the ME can not react to an Ethernet WOL request.

The user should change the ME Power Policy setting to Power Package 3 or 5 to correct this issue.  The user can change this through the MEBX (Management Engine BIOS Extensions), or through the WebUI (Web User Interface), or through a provisioning server.

NOTE: The system Intel Management Engine (ME) supports the following:

  • Power Package 1 Supported (Desktop: ON in S0)
  • Power Package 2 Supported (Desktop: ON in S0, S3)
  • Power Package 3 Supported (Desktop: ON in S0, S3, and S4-5)
  • Power Package 4 Supported (Desktop: ON in S0, ME WoL in S3)
  • Power Package 5 Supported (Desktop: ON in S0, ME WoL in S3, S4-5)
  • Power Package 6 Supported (Desktop: ON in S0, S3, S4-5, OFF After Power Loss)
  • Power Package 7 Supported (Desktop: ON in S0, ME WoL in S3, S4-5, OFF After Power Loss)

Click here for more information on the vPro White Paper for ThinkCentre M58p.

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

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Alias ID : SF10-D0006
Document ID : HT037683
Legacy Document ID : SF10-D0006
Last Updated :
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