Blue screen (system hang or reboot) when Safely Remove Hardware applet is opened with Windows XP SP1 - ThinkPad A31/p, T30, T40/p, X30, X31 with ThinkPad Dock

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Blue screen (system hang or reboot) when Safely Remove Hardware applet is opened with Windows XP SP1 - ThinkPad A31/p, T30, T40/p, X30, X31 with ThinkPad Dock

Symptom

When double-clicking Safely Remove Hardware applet on the task tray with ThinkPad Dock, Microsoft Windows XP Service Pack 1 (SP1) may cause Bluescreen ( Bug check 0xFE). Also, right-click Safely Remove Hardware applet on the task tray and click Safely Remove Hardware popup may result in Bluescreen.

Affected configurations

Any of the ThinkPad models list below could be effected when using a ThinkPad Dock and running Windows XP with SP1.

ThinkPad A31, A31p
ThinkPad T30, T40, T40p
ThinkPad X30,X31

Solution

Please apply the 810400 package from the following URL.

Error 0xFE Occurs When You Start the "Safely Remove Hardware" Utility on a Docked Portable Computer (http://support.microsoft.com/default.aspx?scid=kb;en-us;329581)

Additional information

This problem occurs after Windows XP SP1 is installed.

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
Available	Worldwide

Document ID : HT036883
Legacy Document ID : MIGR-44854
Last Updated :

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