A Machine Binding verification failure error message is displayed at startup and the user cannot boot into Windows.

If the Machine Binding feature of SafeGuard Easy is not disabled before uninstalling the Client Security Solution application, subsequent boots of the computer might fail. When this occurs, a machine binding verification failure error message is displayed.

The Machine Binding feature of SafeGuard Easy utilizes the embedded security chip, which is managed by the Client Security Solution application. Consequently, the Machine Binding feature of SafeGuard Easy should be disabled before uninstalling the Client Security Solution application.

1. Click Start, select Control Panel, then click Add or Remove Programs.
2. Highlight the Sophos SafeGuard Easy entry.
3. Click the Change/Remove button.
4. Select the Modify radio button.
5. Disable the Machine Binding feature and follow the directions to approve this change.

If this process is not followed prior to uninstalling the Client Security Solution application, subsequent boots of the computer might display a machine binding verification failure and the computer will not boot into Windows.

Any system running Microsoft Windows 2000 or XP configured with Client Security Solution and SafeGuard Easy

If the machine binding error message is displayed, contact the Support Center.

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