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Worldwide Support Center phone list for ThinkPad, ThinkCentre and ThinkStation systems

 

Support Center telephone numbers for ThinkPad, ThinkCentre, and ThinkStation systems

 

Country or Region


Note
: Customers in some areas may need to incur some charges when calling the numbers below. We cannot guarantee that this information is up to date since rates and calling plans of telephone operators may vary significantly over time.

 

Country or Region Language Telephone number Hours of operation
Africa -- Africa
+44 (0)1475-555-055

--
English, Afrikaans South Africa
0800 110756
9 AM - 6 PM
Saturday - Wednesday
-- Central Africa
Contact the nearest Business Partner
 
Algeria French, English +33 6 7348 1739 --
Argentina Spanish 0800-666-0011 9 AM - 7 PM
Monday - Friday
Australia English 1800 041 267 24 hours/day
7 days/week
Austria German 01-24592-5901 9 AM - 6 PM
Monday - Friday
Bahrain Kanoo IT : 00 973 1771 1722

Bahrain Business Machine LLC : 00 973 1758 4302

--

 

Belgium Dutch 02-210-9820 9 AM - 5 PM
Monday - Friday
+32 (0)2 339 3611
(Warranty service and support)
  French 02-210-9800 9 AM - 5 PM
Monday - Friday
Bolivia Spanish 0800-10-0189 8 AM - 6 PM
Monday - Friday
Brazil Brazilian Portuguese Calls made from within the Sao Paulo region
(11) 3889-8986

8 AM - 6 PM
Monday - Friday
Calls made from outside the Sao Paulo region
0800-701-4815
Brunei English, Bahasa Melayu 801-1041 8:30 AM - 5:30 PM
Monday - Friday
Canada English
French

1-800-565-3344
24 hours/day
7 days/week
Caribbean (Bermuda, Jamaica, Tortola) English 1-800 426 7378 24 hours/day
7 days/week
Chile Spanish

800-361-213

9 AM - 7 PM
Monday - Friday
China Mandarin Technical Support Line
800-990-8888
86-10-58851110
8:30 AM - 5:30 PM
Monday - Friday
Hong Kong
Cantonese
English
Mandarin
ThinkPad (Technical enquiry hotline): 2516-3939 (Hong Kong) 9 AM - 5 PM
Monday - Friday
ThinkPad Service Center: 3140-2788 (Hong Kong) 9 AM - 6 PM
Monday - Friday
9 AM - 1 PM
Saturday
ThinkCentre Commercial PC: 8205-0333 (Hong Kong) 9 AM - 6 PM
Monday - Friday
9 AM - 1 PM
Saturday
ThinkCentre Multimedia Home PC: 2516-3969 (Hong Kong) 9 AM - 5 PM
Monday - Friday
ThinkStation: 8205-0333 (Hong Kong) 9 AM - 6 PM
Monday - Friday
9 AM - 1 PM
Saturday
Macau
Cantonese
English
Mandarin
ThinkPad (Technical enquiry hotline): 0800-839 (Macau) 9 AM - 5 PM
Monday - Friday
ThinkPad Service Center: 2871-5399 (Macau) 9 AM - 6 PM
Monday - Friday
9 AM - 1 PM
Saturday
ThinkCentre Commercial PC: 0800-336 (Macau) 9 AM - 6 PM
Monday - Friday
9 AM - 1 PM
Saturday
ThinkCentre Multimedia Home PC: 0800-336 (Macau) 9 AM - 5 PM
Monday - Friday
ThinkStation: 0800-336 (Macau) 9 AM - 6 PM
Monday - Friday
9 AM - 1 PM
Saturday
Colombia Spanish 1-800-912-3021 8 AM - 6 PM
Monday - Friday
Costa Rica Spanish 0-800-011-1029 8 AM - 6 PM
Monday - Friday
Croatia -- 0800-0426 --
Cyprus Greek 80092537 8 AM - 5 PM
Monday - Friday
Czech Republic -- +420-2-7213-1316 8 AM - 5 PM
Monday - Friday
Denmark Danish 4520-8200 8 AM - 5 PM
Monday - Friday
7010-5150
(Warranty service and support)
8 AM - 5 PM
Monday - Friday
Dominican Republic Spanish

1-866-434-2080

8 AM - 6 PM
Monday - Friday
Ecuador Spanish 1-800-426911 OPCION 4
8 AM - 6 PM
Monday - Friday
Egypt English, Arabic 800-0000-418 (Toll Free)
002-02-2594-8500 (Standard Charges Apply)
9 AM - 6 PM
Sunday - Thursday
El Salvador Spanish 800-6264 8 AM - 6 PM
Monday - Friday
Estonia -- + 372 66 00 800
+ 372 6776793
--
Finland Finnish 09-459-6960 8 AM - 5PM
Monday - Friday
+358-800-1-4260
(Warranty service and support)
8 AM - 5PM
Monday - Friday
France French 0238-557-450 9 AM -6 PM
Monday - Friday
Hardware 0810-631-213
(Warranty service and support)
9 AM -6 PM
Monday - Friday
Software 0810-631-020
(Warranty service and support)
9 AM -6 PM
Monday - Friday
Germany German 01805 - 00 46 18 (Warranty service and support)
(Land line: 14 ct/min; Mobile price max: 42 ct/min)

8 AM - 6 PM
Monday - Friday
Greece Greek 0080044149702 8 AM - 5 PM
Monday - Friday
Guatemala Spanish 1800-624-0051 8 AM - 6 PM
Monday - Friday
Honduras Spanish Tegucigalpa: 232-4222
9 AM - 6 PM
Monday - Friday
San Pedro Sula: 552-2234
Hungary English, Hungarian + 36 1 3825716
+ 36 1 3825720
24 hours/day
7 days/week
India English 1800-3070-7555
or
1800-425-2666
Email: smcindia@in.ibm.com
9 AM - 6 PM
Monday - Friday
Except Holidays
Indonesia English, Bahasa Indonesia +6221 2992 5823
001-803-606-282 (Local number only)
8 AM - 5 PM
Monday - Friday
+603 8315 6859 (DID)
Ireland English 01-815-9202 9 AM - 6 PM
Monday - Friday
01-881-1444
(Warranty service and support)
9 AM - 6 PM
Monday - Friday
Israel Hebrew,
English
+972-3-531-3900 - Givat Shmuel Service Center 8 AM - 5 PM
Sunday - Thursday
ThinkStation:
+972-3-9142800
Italy Italian 02-7031-6101 8 AM - 6 PM
Monday - Friday
+39-800-820094
(Warranty service and support)
8 AM - 6 PM
Monday - Friday
Japan Japanese, English
0120-000-817 9AM - 6PM
Monday - Sunday (Exception : Third Sunday of the month
(due to maintenance activities) and December 30th and 31st and January 1st, 2nd, and 3rd)
Jordan English, Arabic Jordan Business Systems:00 962 6 5000999 Ext 713/127

General Computer & Electronic (GCE): 00 962 6 551 3879
--

 

 

Korea Korean 1588-6782 9 AM - 6 PM
Monday - Friday
9 AM - 1 PM
Saturday
Kuwait English, Arabic

Easa Hussain Al Yousifi: 00 965 2244 5280

AM. KHORAFI : 00 965 2200 1100 1127

Khorafi Business Machines (KBM): 00 965 2259 4611

Diyar United Company: 00 965 4378 383

Redington Kuwait: 00 965 2433 3203; 25456250 / 25456251


 

 

 

 

 

Latvia Latvian, Russian
+371 6 7070360 --
Lebanon Arabic

Quantech : 00 961 1999 500

Computer Business Machine (CBM) : 00 961 1680 180

El Haceb S.A.L : 00 961 1771 300

--
Lithuania -- +370 5 278 66 00 --
Libya French, English +33 6 7348 1739 --
Luxemburg French +32 (0)2 339 3611
+35 229 8977 5063
9 AM - 6 PM
Monday - Friday
ThinkStation:
+35 236 0385 343
Malaysia English,
Bahasa Melayu
1800-88-1889 (Local number only)
+603 8315 6855 (DID)
8:30 AM - 5 PM
Monday - Friday
Malta -- +35621445566 --
Mexico Spanish 001-866-434-2080 8 AM - 6 PM
Monday - Friday
Middle East -- +44 (0)1475-555-055 --
Morocco Arabic +212 5 22 509035
+212 5 22 509017
9 AM - 6 PM
Monday - Friday
Netherlands Dutch +31 (0)20 513 3939 9 AM - 5 PM
Monday - Friday
ThinkStation:
+31 (0)20 514 5770
New Zealand English 0800-733-222 9 AM - 9 PM
7 days/week
Nicaragua Spanish 001-800-220-1830 8 AM - 6 PM
Monday - Friday
Norway Norwegian 8152-1550 8 AM - 5 PM
Monday - Friday
Oman --

Khimji Ramdas Computer Communication Systems : 00 968 2469 6255

Overseas Business Machines (OBM) : 00 968 2460 1072, 2460 5018

Gulf Business Machines Services (GBMS) : 00 968 2455 9831

 

--
Pakistan -- International Office Products (pvt) Ltd. : 00 92 212 422 569 / 00 92 213 241 2023

Selling Business Systems : 00 92 21 568 9823

 
Panama Spanish 206-6047 8 AM - 5 PM
Monday - Friday
001-866-434-2080
(Lenovo Customer Support Center- toll free)
8 AM - 6 PM
Monday - Friday
Paraguay Spanish 009-800-52-10026 9 AM - 6 PM
Monday - Friday
Peru Spanish 0-800-50-866 OPCION 2
8 AM - 6 PM
Monday - Friday
Philippines English, Filipino 1800-1601-0033 (Local number only)
+603 8315 6858 (DID)
8:30 AM - 5 PM
Monday - Friday
Poland Polish General number
+48 22 760 7300
8 AM - 5 PM
Monday - Friday
ThinkStation:
+48 22 878 6999
Portugal Portuguese +351 21 892 7046 9 AM - 5 PM
Monday - Friday
Qatar Arabic

Al Mana Computer Services : 00 974 4489 966 ext : 1992

Qatar Computer Services W.L.L : 00 974 4441 212

Gulf Business Machines : 00-974 462 1395

--
Romania Romanian +4-021-224-4015 --
Russia Russian

8-800-555-0317
(Toll free number)

10 AM -7 PM
Monday - Saturday
Saudi Arabia English, Arabic 8008445128 9 AM - 6 PM
Saturday - Wednesday
Singapore English 800 6011 343 (Local number only)
+603 8315 6856 (DID)
8 AM - 6:30 PM
Monday - Friday
Slovakia -- +421 2 4974 8888 --
ThinkStation:
+421 2 4954 5555
Slovenia Slovenian +386-1-200-50-60

9 AM - 4 PM
Monday - Friday

South Africa English, Afrikaans 0800 110756 9 AM - 6 PM
Saturday - Wednesday
Spain Spanish 0901-100-000 9 AM - 6 PM
Monday - Friday
Sri Lanka English +9411 2493547
+9411 2493548
8 AM - 5 PM
Monday - Friday
Except Holidays
Sweden Swedish 08-477-4420 8 AM - 5 PM
Monday - Friday
077-117-1040
(Warranty service and support)
8 AM - 5 PM
Monday - Friday
Switzerland German
French
Italian
German:
058-333-0900
9 AM - 5:30 PM
Monday - Friday
French:
058-333-0900
9 AM - 6 PM
Monday - Friday
Italian:
058-333-0900
9 AM - 5 PM
Monday - Friday
0800-55-54-54
(Warranty service and support)
9 AM - 6 PM
Monday - Friday
Taiwan Mandarin 0800-000-702 9 AM - 9 PM
Monday - Friday
9 AM - 1 PM
Saturday
Thailand Thai, English 1-800-060-066 (Local number only)
66 2273 4088
+603 8315 6857 (DID)
8 AM -5 PM
Monday - Friday
Except Holidays
Turkey Turkish 0212 336 03 66 
00800 448 825 165 (Turkce)
9 AM - 6 PM
Monday - Friday
Ukraine Ukraine, Russian, English 0800 502 235
9 AM - 6 PM
Monday - Saturday
United Arab Emirates English, Arabic 80004447023 9 AM-6 PM
Sunday - Thursday
United Kingdom English 01475-897-163 9 AM - 6 PM
Monday - Friday
08705-500-900
(Standard warranty support)
9 AM - 6 PM
Monday - Friday
United States English 1-800-426-7378
Select "Option #1"
24 hours/day
7 days/week
Uruguay Spanish 000-411-005-6649 9 AM - 7 PM
Monday - Friday
Venezuela Spanish 0-800-100-2011 8 AM - 6 PM
Monday - Friday
Vietnam Vietnamese, English For Northern Area and Hanoi City:
 +84-4-3 7367625/+84-4-3 7367626

For Southern Area and Ho Chi Minh City:
 +84 8 3 8243504/ +84 8 3 8243503
8:30 AM - 12:00 PM,
1:30 PM - 5:30 PM
Monday - Friday
(Except Public Holidays)
Yemen Arabic

Al Khirbash and Agencies : 00 967 1209 8278

Yemen Business Machines (YBM) :
00-967 3 213324,
00-967 3 214655,
00-967 3 213909

9 AM - 6 PM
Sunday - Thursday
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Document ID : HT036550
Legacy Document ID : MIGR-4HWSE3
Last Updated :
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