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Microsoft Windows 8 Skype Metro App and Desktop App will not synchronize

The Microsoft Windows 8 Skype Metro App and the Desktop App will not synchronize.

Follow the steps below:

  1. Launch Skype Metro App on Windows 8 and login it.
  2. After the Skype successfully Login, press Ctrl + Alt tab.
  3. Install and access the Desktop Skype (example: Skype 6.0) on Windows 8 and then Log-out to Skype.
  4. Access Skype via Metro Apps.  Notice that user is still logged-in.
Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkCentre
  • ThinkStation
  • ThinkServer
  • ThinkPad
  • Idea Tablet
  • IdeaPad
  • IdeaCentre

Affected Systems (machine types, model types):

  • Systems shipped with Skype

Applies To:

  • Microsoft Windows 8

Additional Information:

  • This is a Skype design.  Metro Skype cannot communicate with Desktop Skype.


If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Alias ID : SF13-D0013
Document ID : HT076391
Legacy Document ID : SF13-D0013
Last Updated :
Copyright © Lenovo 2013, all rights reserved
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