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Missing Norton or McAfee install link on Secure page of Lenovo Welcome after Disk-to-Disk Recovery - ThinkCentre M75e, M58, M58p, M81, M91, M91p
Symptom

After using the F11 recovery to place the preload back on the hard drive, then during the Lenovo Welcome screen the user will see the following:

Lenovo Welcome -> Norton or McAfee install application was missing on the Secure page, customer must check

"I will install my own antivirus protection", then click the Continue button to go to the next page

Affected Configuration

The above symptom is associated with, but not limited to, the following systems:

  • ThinkCentre M75e, M58, M58p, M81, M91, M91p

Applies to:

  • Microsoft Windows Vista
Solution

No solution is available. Do not replace any hardware for this issue.

Workaround

Go to windows, click the Lenovo Welcome icon on the desktop, Norton or McAfee can be installed in the secure page.



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
AvailableWorldwide
Alias ID : HT051171
Document ID : HT051171
Last Updated :
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