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System will not boot in Advanced dock if Hard Drive is installed in 2nd HDD adapter of Optical Bay. - ThinkPad T400, T500, W500

Machine hangs at post and will proceed no further if booted on dock.

Affected configurations

Any of the ThinkPad systems running Windows Vista or Windows XP might be display the above symptoms:

  • ThinkPad T400, T500
  • ThinkPad W500

Check the startup sequence in bios, the extra hard drive, when installed in a 2nd hdd adapter and used in the optical bay of the advanced dock, shows ups as a USB 2.0 device. If the startup sequence has USB devices listed before the primary hard drive, then the machine will hang at post.

To resolve this issue, boot into bios, startup and exclude the Extra hard drive from startup sequence. The machine must be booted on the advanced dock with the 2nd hard drive installed.

See the on-screen documentation for excluding devices From boot order.

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

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Document ID : HT000870
Legacy Document ID : MIGR-72954
Last Updated :
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