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Intel Wireless Display (WiDi) installation fails with error "This platform is not compatible."

The default installation of the required prerequisites for Intel WiDi functionality does not enable WiDi.

The installation of the Intel WiDi driver fails with the following error message below.


Affected configurations

The above symptom may occur on the following systems:

  • ThinkPad

System is Configured with:

  • Intel Wireless Ethernet adapters
  • Intel HD Video graphics
  • Intel Chipset
  • Intel Management Engine

Applies To:

  • All Operating Systems



This issue is under investigation by Intel.



Install the My WiFi component of the Intel Wireless driver. Select the Custom install instead of the Typical install. Ensure that the Intel My WiFi Technology is selected as shown below.


If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

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Alias ID : SF13-T0042
Document ID : HT077426
Legacy Document ID : SF13-T0042
Last Updated :
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