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The Launch button to start the Create Recovery Media application is missing - ThinkPad, ThinkCentre and ThinkStation
Symptom

User starts Lenovo Solution Center (LSC) and navigates to the LSC - System - Recovery Media page.  LSC will show that the user installed the application Create Recovery Media, but the Launch button to start the application is missing.

Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkPad T420, T520, W520, T420s, X220, X220 Tablet, L520, L420, X1, X121e, X130e
  • ThinkPad Edge E120, E125, E320, E325, E420, E425, E520, E525, E220s, S220, E420s, S420
  • ThinkCentre M90z, M71z, Edge 91z, Edge 71z, M91, M91p, P260, M60e, M71e, M81, M75e, M76, M77, Edge71, Edge91
  • ThinkStation S20, D20, C20, C20x, E30

Applies To:

  • Microsoft Windows 7
Solution

None.

Workaround

The user should reboot the system and re-launch LSC.  The Launch button will be displayed and the user can click the Launch button to start the Create Recovery Media application.



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
AvailableWorldwide
Alias ID : SF12-D0022
Document ID : HT072525
Legacy Document ID : SF12-D0022
Last Updated :
Copyright © Lenovo 2013, all rights reserved
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