Vista Crash: System may hang, blue screen or unexpected restart with Intel Matrix Storage Manager. IASTOR.SYS may cause an error message - Thinkpad
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The user may see any of the following symptom: - System Hang with an Error Message
- Blue Screen, Windows may stop responding with an error message
- The system may auto restart just after an error message
Any of the following systems running the Windows Vista: - ThinkPad Reserve Edition
- ThinkPad R400, R500
- ThinkPad R60, R60e, R61, R61e, R61i
- ThinkPad T400, T400s, T500
- ThinkPad T60, T60p, T61, T61p
- ThinkPad W500, W700, W700ds
- ThinkPad X60, X60s, X60 Tablet, X61, X61s, X61 Tablet
- ThinkPad X200, X200s, X200 Tablet, X300, X301
- ThinkPad Z61e, Z61m, Z61p, Z61t
This problem is caused by Intel Matrix Storage Manager Driver (iaStor.sys). Update the Intel Matrix Storage Manager driver version 8.9.2.1002 or higher. |
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| Country Availability |
| Available | Worldwide
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Document ID
: HT003430
Legacy Document ID
: MIGR-73759
Last Updated
:
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