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The system reports NTLDR is missing after performing a bare metal restore from a second hard disk drive

Use a third-party tool (for example: Partition Quest Magic) to create a new primary partition between the system drive and the service partition, copy files into the newly created partition, and then make a backup to a second hard disk drive. Then, boot kill the system and do a bare metal restore from the backup. When the restore finishes, press F11 or the blue ThinkVantage button to boot into PDA, and an error will be reported as "NTLDR missing."

Affected configurations

Systems with Rescue and Recovery V3.1+ installed.

This only happens after the user creates a partition between the system drive and the service partition. When the user runs a bare metal restore from the second hard disk drive, the bmgr32.exe file will fail to locate the service partition and make it unbootable.


In order to fix this, please reinstall or upgrade the Rescue and Recovery program.

CMVC Defect Number # 425046


If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

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Document ID : HT000983
Legacy Document ID : MIGR-69928
Last Updated : 16 Dec 2013
Copyright © Lenovo 2013, all rights reserved
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