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Introduction to Lenovo OneKey Recovery 8.0 for Notebooks
Statement Description

This article is an introduction to Lenovo OneKey Recovery 8.0 for Notebooks.

 

Affected configurations

All Idea Laptops installed with Microsoft  Windows 8 and Lenovo OneKey Recovery 8.0.

 

Solution

Section I: Introduction and operation guide
The Lenovo OneKey Recovery system is software designed to back up and restore your computer. You can use it to restore the system partition to its original status in case of a system failure. You can also create user backups for easy restoration as required.

Note:
To utilize the features of the OneKey Recovery system, your hard disk already includes a hidden partition by default to store the system image file and the OneKey Recovery system program files. This default partition is hidden for security reasons, which explains why the available disk space is less than the stated capacity.

  • Backing up the system partition

You can back up the system partition to an image file. To back up the system partition:
1. Press the Novo button to start the Lenovo OneKey Recovery system.
2. Click System Backup.
3. Select a back-up location and click Next to start the backup.

  • Restoring

You can choose to restore the system partition to its original status or to a previously created back-up point. To restore the system partition:
1 Press the Novo button to start the Lenovo OneKey Recovery system.
2 Click System Recovery. The computer will restart to the recovery environment.
3 Follow the on-screen instructions to restore the system partition to its original status or to a previously created back-up point.

Note:

  • The recovery process is irreversible. Make sure to back up any data you wish to save on the system partition before starting the recovery process.
  • The recovery process may take a while. So be sure to connect the AC adapter to your computer during the recovery process.
  • The above instructions should be followed when Windows can be started normally.

If Windows cannot be started, then follow the steps below to start the Lenovo OneKey Recovery system:
1. Shut down the computer.
2. Press the Novo button. From the Novo button menu, select the Lenovo OneKey Recovery system and press Enter.

 

Section II: FAQs
1. Q: Where are the recovery discs?
A: Your computer did not come with any recovery discs. Use the Lenovo OneKey Recovery system if you need to restore the system to its original factory status.

2. Q: What can I do if the back-up process fails?
A: If you can start the backup but it fails during the back-up process, try the following steps:
1. Close all open programs, and then restart the back-up process.
2. Check to see if the destination media is damaged. If it is, replace the damaged media.
Otherwise, select another destination path and try again.

3. Q: When do I need to restore the system to its original factory status?
A: Use this feature when the operating system fails to start. If you have any critical data on the computer that you want to save, back it up before starting the recovery process.

 

Section III: Troubleshooting
Symptom:
System cannot start up- The Microsoft® Windows operating system does not start.

Workaround:
Use the OneKey Recovery system to restore the system partition to its original status or a previously created backup point.

 



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Alias ID : IN20130308-001
Document ID : HT077084
Legacy Document ID : IN20130308-001
Last Updated : 03 Sep 2013
Copyright © Lenovo 2013, all rights reserved
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