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Lenovo Patch Utility 1.3.0.7 cannot be uninstalled successfully during an upgrade on the 64-bit Microsoft Windows Vista operating system with Windows Installer 4.0 installed

Symptom

After version 1.3.0.7 of the Lenovo Patch Utility program is upgraded on the 64-bit Microsoft Windows Vista operating system with Windows Installer 4.0 installed, the Lenovo Patch Utility 1.3.0.7 item still remains in the Programs and Features list. 

When the user manually uninstalls Lenovo Patch Utility 1.3.0.7, a dialogue box is displayed showing that the removal operation fails.  The issue will not occur if Windows Installer 4.5 or a later version is installed.

Affected configurations

The above symptom is associated with but not limited to the following systems:

  • All ThinkCentre
  • All ThinkPad

Operating Systems:

  • Microsoft Windows Vista
Solution

This issue can be resolved by upgrading Windows Installer to version 4.5 or later.  A new feature provided by Windows Installer 4.5, or a later version, is used by Lenovo Patch Utility 1.3.0.9, and later versions, to uninstall Lenovo Patch Utility 1.3.0.7.


  • Alias ID:SF13-D0061
  • Document ID:HT077244
  • Last Updated :30/07/2014 09:24:14 ص
  • (c) 2014 Lenovo