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Screen Magnifier feature does not work on Windows 7 operating system

Symptom

The Screen Magnifier feature does not work on Windows 7 operating system when users press Fn+Space to magnify the computer display.

Affected configurations

Systems with Windows 7 Operating System

Solution

To solve this problem, users need to change the monitor refresh rate to 60Hz.

To change the monitor refresh rate to 60 Hz, do the following:

  1. Right-click any blank area on the Windows desktop and select Screen resolution. The Screen Resolution window opens.
  2. Click Advanced settings. A window opens.
  3. Click the Monitor tab, and select 60 Hertz from the Screen refresh rate drop-down list box.
  4. Click OK. The monitor will take a moment to adjust. Then a dialog box will be displayed, asking you whether to keep the display settings.
  5. Click Yes within 15 seconds to save your configuration.