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System Blue Screen Trap error: X64_0x116_TdrBCR: 2_Tdr:2_IMAGE_igdkmd64.sys - ThinkStation E30, ThinkCentre M70e, M58, M58p, M90, M90p E30,

Symptom

User may see any of the following symptoms:

  • System hangs with a trap error code 0x116.
  • Blue Screen, Windows may stop responding with an error code 0x116.
  • System may auto restart just after an error message if the Auto restart is checked.
  • Dump file points to either file: X64_0x116_TdrBCR: 2_Tdr:2_IMAGE_igdkmd64.sys
Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkStation E20
  • ThinkCentre M70e, M58, M58p, M90, M90p

Applies to:

  • Microsoft Windows 7
Solution

Update the video to the current version from the following URL:

For Windows 7 32bit Systems:
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS001688

For Windows 7 64bit Systems:
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS003649




  • Alias ID: SF11-D0170
  • Document ID: HT062886
  • Last Updated :17-06-2014
  • (c) 2014 Lenovo