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You cannot start Windows Live Mail after you log on Windows by using an account that contains a Romanian character in the account name - Lenovo 3000, ThinkPad, ThinkCentre, ThinkStation

Symptom

When you start Windows Live Mail, you may receive the following error message:

error-mail

For Windows Live Essentials 2011, error message is as below:

Error-essentials 2011

Affected configurations

Any of the following systems but not limited to the following systems:

  • Lenovo 3000 (all models)
  • ThinkCentre (all models)
  • ThinkPad (all models)
  • ThinkStation (all models)

Applies to:

  • Microsoft Windows 7
  • Microsoft Windows Vista
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Solution

None. This is a known Microsoft issue. See Microsoft Knowledge Base Article 2448208.

Click here for more information

Do not replace any hardware for this issue.


  • Alias ID: SF10-D0152
  • Document ID: HT005374
  • Last Updated :17-06-2014
  • (c) 2014 Lenovo