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Touch Calibration Program for Windows 8 (64-bit), 7 (64-bit) - ThinkPad X1 Carbon (Type 34xx)

This package updates the Touch Panel firmware to the latest version and calibrates Touch Panel. This package fixes the symptom that the touch panel function may not work.

If the Touch Panel firmware is already the latest version, the firmware is not updated.  Only calibration is executed.


Supported Systems
Supported Operating Systems
Summary of Changes
Calibration Instructions
Determining which Version is Installed


Supported Systems
  • ThinkPad X1 Carbon (Type 34xx) (Touch model)


Supported Operating Systems
  • Microsoft Windows 8  64-bit
  • Microsoft Windows 7  64-bit


Summary of Changes


  • < > Package version number
  • [Important] Important update
  • (New) New function or enhancement
  • (Fix) Correction to existing function


  • (New) Initial release.
  • (Fix) Added a description of NOTES and LIMITATIONS in this README document
  • (Fix) Corrected a description of DETERMINING VERSION in this README document.

Please refer to the README file in the attachment table for a complete list of changes fixed by this driver update.



If you got "Find Device Fail!" message when this program is executed, touch device is defective, or touch device isn't in the system.  Please check your system.  If it is a touch model, please send it for repair.


Calibration Instructions


  • If your computer runs satisfactorily now, it may not be necessary to calibrate for the touch panel.
Download and Calibration

This section assumes to use Internet Explorer and Windows Explorer. Please use the mouse, the TrackPoint or the click pad. Do not touch the panel during calibration.

[Downloading file]

  1. Select the underlined file name. Once this is done, some pop-up windows will appear.
  2. Follow the instructions on the screen.
  3. In the window to choose Run or Save, select Save.
  4. Choose the folder you would like to download the file to, and select Save.A different window will appear and the download will begin and complete. Once the download has completed, there may or may not be a message stating that the download completed successfully.

 [Extracting file]

  1. Make sure to be logged on with an administrator account.
  2. Locate the folder where the file was downloaded.
  3. Locate the file that was downloaded and double-click it.
  4. Follow the instructions on the screen.
  5. In the Select Destination Location window, select Next. If you would like to select a different folder, select Browse.
  6. In the Ready to Install window, select Install. All the necessary files will be extracted to the folder selected in the step 9.


  1. Make sure the checkbox next to "Run ..... now" is checked and select Finish.
  2. Follow the instructions on the screen to complete calibration and restart the computer.

     IMPORTANT: Do not touch the panel during calibration.  
     IMPORTANT: Make sure to restart the computer after calibration.

  Finally delete the file saved in the step 4.


Manual Calibration again
  1. Locate the folder selected in step 9 of Download and Calibration.
  2. Double-click eGalaxHWCalibration.exe.


    Determining which Version is Installed
    1. Locate the folder selected in step 9 of CALIBRATION INSTRUCTIONS.
    2. Right-click eGalaxHWCalibration.exe and select Properties.
    3. Select Details tab.
    4. Check the version of upper part of the window.



    After this program is executed and the program window is closed, the warning message "Program Compatibility Assistant.  This program might not have installed correctly" might be displayed.  You can ignore this message.


    NameOperating SystemVersionFreigabeZur Download-Liste
    ThinkPad X1 Carbon Touch Calibration Program
    767.17 KB Feb 2013
    README for ThinkPad X1 Carbon Touch Calibration Program
    5.9 KB Feb 2013

    If you are unable to find what you are looking for, please do try the following options:
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    Staat Verfügbarkeit
    Dokument-ID : DS034124
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