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Lenovo Settings Mobile Hotspot application does not share USB WiMAX Modem internet connection.

 

Symptom

Lenovo Settings Mobile Hotspot application prompts the user with error message “Mobile Hotspot requires an internet connection, please check your connection and try again”, even after USB WiMAX modem successfully connected to the internet.

 

Affected Configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkPad

Affected Systems (machine types, model types):

  • All ThinkPads supporting Microsoft Windows 8

System is configured with:

  • USB WiMAX device.

 

Applies to
  • Microsoft Windows 8

 

Limitation

The current version of Lenovo Setting Mobile Hotspot (1.1.0.11788) cannot share the USB WiMAX modem successfully if the USB WiMAX driver is not Microsoft Windows 8 certified.

 

Solution

The user needs to always ensure that the USB WiMAX device is installed with the Microsoft Windows 8 certified driver.

 

Additional Information

Lenovo Settings Mobile Hotspot can support all devices that comply with Microsoft Windows 8 3G Mobile broadband requirement and listed under the Windows Network Charm (Windows Connection Manager).

 

Trademarks

Lenovo, ThinkServer, ThinkCentre, ThinkStation, and ThinkPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

Microsoft, Windows, and the Windows logo are trademarks, or registered trademarks of Microsoft Corporation in the United States and/or other countries.



If you are unable to find what you are looking for, please do try the following options:
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2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

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VerfügbarWorldwide
Alias ID : SF13-T0046
Dokument-ID : HT077448
Legacy Document ID : SF13-T0046
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