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SimpleTap is missing Recovery Media link from Lenovo Solution Center (LSC) title - ThinkCentre, ThinkStation, ThinkServer, ThinkPad

 

Symptom

When the user launches SimpleTap and goes to the Lenovo Solution Center (LSC) tile, there is not a Recovery Media link to launch the Recovery Media function in LSC. This issue occurs intermittently.

Affected Configuration:

The above symptom is associated with, but not limited to, the following systems:

  • ThinkCentre
  • ThinkStation
  • ThinkServer
  • ThinkPad

Affected System:

  • All
Additional Information

Some systems do not have a Recovery Media function available. This issue will be resolved in a future LSC update.

Operating System
  • Microsoft Windows 7
Solution

None.

Workaround
  • The user can launch LSC directly and use the Recovery Media function by clicking on System and then Recovery Media.


If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Staat Verfügbarkeit
VerfügbarWorldwide
Alias ID : SF13-D0036
Dokument-ID : HT076813
Zuletzt aktualisiert :
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