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Microsoft Office 2013 Excel Help file displays Microsoft Word Help file - ThinkCentre, ThinkStation , ThinkServer , ThinkPad , Idea Tablet , IdeaPad , IdeaCentre
Symptom

On Microsoft Office 2013, the Microsoft Word Help file is displayed when clicking on the "Learn Excel basics" button in the Excel Help with the following languages:

    Traditional Chinese, French, German, Russian, Spanish, Korean, Japanese, Brazilian Portuguese, Danish, Finnish, Norwegian, Swedish, Italian, Dutch, Simplified Chinese

To reproduce this symptom, follow the steps below:

  1. Input the Microsoft Office 2013 Product Key to install the Microsoft Office 2013 purchased version.
  2. Launch Excel and click the "?" in the upper right corner of Excel and then click the "Learn Excel basics" button (the second icon).  The Microsoft Word Help file is displayed.
Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkCentre
  • ThinkStation
  • ThinkServer
  • ThinkPad
  • Idea Tablet
  • IdeaPad
  • IdeaCentre

Affected Systems (machine types, model types):

  • All systems shipped with Microsoft Office 2013

 

Applies To:

  • Microsoft Windows 7
  • Microsoft Windows 8

Additional Information:

  • This is a Microsoft issue.
  • Our Development Team is working with Microsoft to resolve this issue.

Solution

None

Workaround

When the Microsoft Word Help file is displayed, users can find "Learn Excel basics" by searching “Excel basics” in the Search bar.



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Alias ID : SF13-D0027
Dokument-ID : HT076688
Legacy Document ID : SF13-D0027
Zuletzt aktualisiert :
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