Vista Crash: System may hang or restart with previous version of Intel Video Driver - ThinkPad R60, R60e, R61, R61e, R61i, T60, T61, X60, X60s, X60 Tablet, X61, X61s, X61 Tablet, Z61e, Z61m, Z61t, Reserve Edition

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Symptom

igdkmd32.sys may cause a stop error message to appear or may cause Microsoft Windows Vista to stop responding with an error message on a blue screen and the system may restart after the error message.

Affected configurations

Any of the following Lenovo systems running Microsoft Windows Vista with a Intel Video Driver version 7.14.10.1329 or earlier may be affected by this symptom:

ThinkPad R60, R60e, R61(Type: 7732, 7733, 7734, 7735, 7736, 7737,7738, 8930, 8932, 8933, 8934, 8935, 8936, 8937, 8942, 8943, 8944, 8945, 8947, 8948, 8949), R61e, R61i (Type: 7650,7732, 8932, 8943)
ThinkPad T60 (Type: 19xx), T61
ThinkPad X60, X60s, X60 Tablet, X61, X61s, X61 Tablet
ThinkPad Z61e, Z61m, Z61t
ThinkPad Reserve Edition

Solution

Update the Intel Video Driver for Windows Vista to version 7.14.10.1329 or later.

	Windows Vista 32-bit
	Windows Vista 64-bit

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Staat Verfügbarkeit
Verfügbar	Worldwide

Dokument-ID : HT002475
Legacy Document ID : MIGR-69205
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