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Sprint and Verizon activation, using Sierra Wireless Watcher, failure due to inability to provision the Sierra Wireless MC8355 module

Symptom

Sprint and Verizon activation, using Sierra Wireless Watcher, failure due to inability to provision the Sierra Wireless MC8355 module

 

Affected Configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkPad

Affected Systems (machine types, model types):

  • T430, T430s, T530
  • W530
  • X131e, X230, X230 Tablet
  • L530, L430
  • E530, E430
  • T430u

System is configured with:

  • Wireless WAN networking
  • Sierra Wireless MC8355 – Gobi3000 for Microsoft Windows 8

 

Applies to
  • Microsoft Windows 8

 

Solution

The user should contact Sprint or Verizon and provide MEID information to set up the service.

Download and install Sierra Wireless Watcher (Connection Manager) for module provisioning to complete activation. 

http://download.lenovo.com/pccbbs/mobiles/sierra_lenovo_watcher_build_3702.zip

Then, launch the Sierra Wireless Watch and select Automated Activation.

 

Additional Information

Sierra Wireless Watcher can be uninstalled after the module provisioning completes.

 

Trademarks

Lenovo, ThinkServer, ThinkCentre, ThinkStation, and ThinkPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

Microsoft, Windows, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

 

 


  • Alias ID: SF13-T0058
  • Document ID: HT077670
  • Last Updated :17-06-2014
  • (c) 2014 Lenovo