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Pop up error message when resuming from power management state - ThinkCentre A58, M58, M58e, M58p

Symptom

The user may see the following pop-up errors message from igfxsrvc.exe when using Lenovo Power Manager Application and resuming from any power management state.

"igfxsrvc.exe module has encountered a problem and needs to close"

Affected configurations

The above symptom may occur on the following systems:

  • ThinkCentre A58, M58, M58e, M58p

Applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Solution

The user should download and update the Intel video driver to version 6.14.10.5212. This driver can be obtained from the following URL:

http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-75031

 


  • Alias ID:SF10-D0062
  • Document ID:HT000754
  • Last Updated :17-06-2014 22:32:43
  • (c) 2014 Lenovo