Print
login Cuenta
Search
Unsupported Browser Detected: Dear user, the browser you’re currently using is not supported by this website. Please click here for more information about the browsers we support and how to obtain them.

Pop up error message when resuming from power management state - ThinkCentre A58, M58, M58e, M58p

Symptom

The user may see the following pop-up errors message from igfxsrvc.exe when using Lenovo Power Manager Application and resuming from any power management state.

"igfxsrvc.exe module has encountered a problem and needs to close"

Affected configurations

The above symptom may occur on the following systems:

  • ThinkCentre A58, M58, M58e, M58p

Applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Solution

The user should download and update the Intel video driver to version 6.14.10.5212. This driver can be obtained from the following URL:

http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-75031

 


  • Alias ID: SF10-D0062
  • Document ID: HT000754
  • Last Updated :17-06-2014
  • (c) 2014 Lenovo