Print
login Account
Search
Unsupported Browser Detected: Dear user, the browser you’re currently using is not supported by this website. Please click here for more information about the browsers we support and how to obtain them.

USB 3.0 port doesn't work on Windows XP - ThinkPad

 

Symptom

USB 3.0 is not supported on Windows XP. If the user installs fresh Windows XP Operating System, there will be a yellow bang in the device manager for the USB 3.0 controller (PCI\VEN_8086&DEV_1E31). This is because there is no inbox driver for USB on Windows XP.

 

Affected System
  • Helix
  • L330, L430, L530
  • T430, T430i, T430s, T430si, T430u, T431s
  • T530, T530i
  • Twist S230u
  • W530
  • X1 Carbon (Type 34xx)
  • X230, X230s, X230 Tablet, X230i, X230i Table

 

Affected Operating System
  • Microsoft Windows XP

 

Solution

To remove this yellow bang without disabling the controller, the user may install Intel INF(Chipset) driver. Intel INF(Chipset) will rename the controller to "Intel (R) Series/C216 Chipset Family Universal Serial Bus (USB) Controller - 1E31" and transfer the controller under “System Devices”.

Note:

Even though the Intel INF(Chipset) driver is installed, the USB 3.0 port will still function as USB 2.0.


  • Alias ID:
  • Document ID: HT077585
  • Last Updated :2014-06-17
  • (c) 2014 Lenovo