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Unable to take screen shot - ThinkCentre A52, A60, M52, M52e

Symptom

The screen shot function is not available when the user is running an application in full screen while the display is setup in Pivot portrait mode.

Affected configurations

Any of the following systems running Microsoft Windows 2000 or Windows XP and configured with a Display Data Channel (DDC) connected to the on-board NVIDIA video or to any other NVIDIA PCIe video adapter:

  • ThinkCentre A52 (type 8287, 8288, 8289, 8296, 8297, 8298, 8326, 8327, 8328, 8329, 8340, 8341, 8342, 8343, 8344, 8380, 8381, 8382, 8782, 8783, 8784, 8785, 8786, 8788)
  • ThinkCentre A60 (type 8013, 8700, 8976, 8979, 8986, 8991, 9266, 9269, 9282, 9283, 9374, 9383, 9384, 9631)
  • ThinkCentre M52 (type 8099, 8110, 8111, 8112, 8113, 8114, 8115, 8116, 8211, 8212, 8213, 8214, 8215, 9210, 9211)
  • ThinkCentre M52e (type 8299)
Solution

This is a limitation of the video driver. No hardware should be replaced for this issue.

 


  • Alias ID: SF06-D0074
  • Document ID: HT001876
  • Last Updated :2014-06-17
  • (c) 2014 Lenovo