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Access Connections crashes when used with Mozilla Firefox - ThinkPad

Symptom

Access Connections may crash or become unresponsive with Mozilla Firefox installed.

Affected configurations

Any of the following Lenovo ThinkPad systems running on Microsoft Windows Vista with the following configurations:

  • ThinkVantage Access Connections for Vista.
  • Mozilla Firefox.
Solution

Remove the Override proxy configuration setting in the Access Connections profile.

To remove the setting, follow the below steps.

  1. Open Access Connections.
  2. Click on Switch to : Advanced tab.
  3. Click on location profile.
    Access Connections Location Profile
  4. Select WLAN profile you created (for example home).
  5. Click on Edit profile.
    Edit Access Connections Location Profile
  6. Click on Additional Settings tab.
  7. Uncheck: Override proxy configuration.
  8. Click on OK and exit.
    Access Connections Location Profile Additional Settings
  9. Repeat steps 4-8 for all other profiles.
Additional Information

This will be fixed in Access Connections 5.1x.

 


  • Alias ID: MIGR-70819
  • Document ID: HT001810
  • Last Updated :2014-06-17
  • (c) 2014 Lenovo