LSC 2.0.013 and 2.0.016 will incorrectly display an erroneous Result code when testing more than one storage drive at once with a sequence of a large capacity drive first followed by a smaller capacity drive second. There is not an issue with the drives.
The above symptom is associated with, but not limited to, the following systems:
The system is configured with:
ThinkPad, ThinkCentre, and ThinkStation products using LSC 2.0.013, 2.0.016, Microsoft Windows XP, Windows 7, and Windows 8, with two different size drives. Large drive test sequence first and small drive second.
Solution 1: (downloading from the eSupport site):
A fixed version of LSC 2.0.017 will be available at the following URL:
NOTE: Customers should ensure that LSC version 2.0.017, or greater, is available on the eSupport site. If not, customers should use Solution 2 to upgrade to the fixed version of LSC.
Solution 2: (updating from an existing version of LSC):
Customers that already have an earlier version of LSC on their system will automatically be prompted to upgrade to the latest version when LSC is launched.
This Tip only applies if the customer is running LSC version 2.0.013 or 2.0.016.
When using the affected levels of LSC, an error may display when running more than one storage drive at once with a sequence of a large capacity drive first followed by a smaller capacity drive second.
Perform the following to correctly test drive the operation:
NOTE: If the first drive, in the test sequence, shows as the smaller drive and the second as the larger drive, the test will run correctly.
Results when tested correctly: