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Battery recall

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Dear Lenovo Customer,

Lenovo is currently offering free-of-charge replacement batteries due to two unrelated battery recalls. You may click here to determine if your battery has been recalled. In the interest of public safety, Lenovo will offer customers free-of-charge replacement batteries for all recalled batteries.

For additional information on both battery recalls, including frequently asked questions (FAQs) and the systems and part numbers affected, click below.

Expand or Collapse this section Details on the March 1, 2007 battery recall
 
Expand or Collapse this section Details on the September 28, 2006 battery recall
 
Lenovo apologizes for the inconvenience caused by these issues. Shipment of quality products always has been and continues to be the foremost concern.
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Automated Solution
To use our automated solution you must be viewing this page using a ThinkPad notebook PC. If your battery is included in either recall, your battery replacement options will display.

Click the link below to launch the automated solution. Or, click special instructions, if you prefer step-by-step instructions.

Determine if your battery is being recalled Determine if your battery is being recalled

Note:
If you run the automated solution again, a Lenovo Battery Program - InstallShield Wizard will appear.
  • Select Repair to run the automated solution again.
  • Select Remove to remove the automated solution from your system.

Battery removal and installation instructions

Check your warranty ThinkPad R51e, and R52 systems
Check your warranty ThinkPad R60 and R60e systems
Check your warranty ThinkPad T43, and T43p systems
Check your warranty ThinkPad T60 systems
Check your warranty ThinkPad X60 and X60s systems
Check your warranty ThinkPad Z60m systems
Check your warranty ThinkPad Z61e, Z61m, and Z61p systems

 

If you require further assistance, call your local Customer Support Center.


Special instructions for using our automated solution
  1. Print this page so you can follow these instructions as the automated solution runs.
  2. After you have printed the instructions, launch the automated solution.
  3. A File Download: Security Warning box will appear. Select Run. (If you prefer to select Save, you must note the location where you saved the file, and then double-click the file to launch it.) A progress window will display, which indicates the progress of the file download.
  4. Once the download is complete, a dialog window will ask "Do you want to run this file?" Select Run.
  5. An InstallShield Wizard window will display. Click Install to install the automated solution. Your default browser should launch and display a page indicating whether you are affected or not.
  6. A final InstallShield window will display. Click Finish to complete the install.

The automated solution will gather the information necessary to determine if your battery is affected by the recall. Once it has completed this task, your default browser will display. The page that appears will tell you whether or not your battery needs to be replaced. If it does, your battery replacement options will display.

Expand or Collapse this section Instructions for uninstalling the automated solution