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Unable to log onto Microsoft Windows 8.1 with a domain account by swiping your Fingerprint


If the user installs the Fingerprint software or a Fingerprint driver on a system with Microsoft Windows 8.1 operating system, the user cannot log onto Microsoft Windows 8.1 with the Domain account by swiping your Fingerprint.

Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • All ThinkCentre systems
  • All ThinkStation systems
  • ThinkPad Edge 11, Edge 13, Edge 14, Edge 15
  • ThinkPad Edge E220s, Edge E420, Edge E420s, Edge E520
  • ThinkPad G40, G41
  • ThinkPad R50, R50e, R50p, R51, R51e, R52, R60, R60e, R60i, R61, R61e, R61i
  • ThinkPad L330, L410, L412, L420, L430, L520, L510, L512, L530
  • ThinkPad S30, S31
  • ThinkPad SL300, SL400, SL410, SL500, SL510
  • ThinkPad T20, T21, T22, T23, T30, T40, T40p, T41, T41p, T42, T42p, T43, T43p, T60, T60p, T61, T61p
  • ThinkPad T400s, T410, T410i, T410s, T410si, T420, T420s, T430, T430i, T430s, T430si, T430u, T431s, T510, T510i, T530, T530i, T520, T520i
  • ThinkPad W510, W520,W701, W530, W540
  • ThinkPad X60, X61, X201, X201, X201i, X201i, X201s, X201si, X201 Tablet, X300, X220, X220T, X230, X230s, X240, X121e, X131e, X220, X220 Tablet, X230 tablet, X1, X1 Carbon, X230i, X230i Tablet
  • ThinkPad Z60m, Z60t, Z61e, Z61m, Z61p, Z61t
  • ThinkPad X240s, T440s, T440, T440p, T540p

System is configured with:

  • Fingerprint software or Fingerprint driver
  • Microsoft Windows 8.1 operating system in a domain

Applies to:

  • Microsoft Windows 8.1

This is by designed for Microsoft Window 8.1. On Microsoft Windows 7 or Windows 8 systems, the user can enable the Domain account logon from the biometric settings in the Control Panel. However, the biometric settings are not available in the Control Panel on Microsoft Windows 8.1 system. To enable the Domain account logon on Microsoft Windows 8.1 systems, perform one of the following:

Modify the Group Policy settings:

To modify the group policy settings on Windows 8.1 systems, perform the following:
1. Run GPEDIT.msc to display the Local Group Policy Editor window.
2. Expand Computer Configuration->Administrative Templates->Windows Components->Biometrics.
3. Double-click on “Allow Domain users to log on using biometrics” in the right pane. The “Allow domain users to log on using biometrics” window is displayed.
4. Select “Enabled” and then click “OK”.

Install a Registry file:

To install a Registry file on Windows 8.1 systems, perform the following:
1. Run Notepad.exe to open a TXT file.
2. Copy and paste the following text to the TXT file from the first line.

Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WinBio\Credential Provider]
"Domain Accounts"=dword:00000001

3. Save the TXT file as a file with the .reg extension. (For example: domainlogon.reg. Then, close the TXT file.
4. Double-click the REG file and follow the instructions on the screen to install the Registry file.



  • Alias ID: SF14-D0003
  • Document ID: HT080824
  • Last Updated :17 Jun 2014
  • (c) 2014 Lenovo